What’s your credit pack refund policy?

We have a 30-day refund policy from the date of purchase*. Our 30-day refund policy only applies if your credits haven't been activated. Once activated, refunds are no longer available. * A $45 refund administration fee applies. If your project has a booked start date, an additional $90 booking fee applies. A $200 loss of [...]

How do credit pack extensions work?

PARTNER-CREDIT packs cannot be extended if they have already expired. But before your PARTNER-CREDIT pack expires, you have the option to purchase a one-year credit extension for any remaining credits from a PARTNER-CREDIT pack. The one-year lifespan of credit extensions automatically begins on the date your original PARTNER-CREDIT pack was due to expire. PARTNER-CREDIT [...]

Go to Top