Save money on your website design, logo & branding, graphic design & illustration & marketing & printing projects with Ello PARTNER-CREDITS.

PARTNER-CREDITS

Partner with us and save big

INTRODUCING

PARTNER-CREDITS

A new kind of design retainer that works for everyone. With PARTNER-CREDITS, you pay what you want to pay. With lower hourly rates and priority service, a partnership has its privileges!

STEP
01

How Ello services work - Ello Design, your local Kootenay logo designer, graphic designer, website designer & printer.

How it works

PARTNER-CREDITS are packs of hours/credits you purchase and use to pay for services Ello provides. With PARTNER-CREDITS, the more you buy, the more you save.

STEP
02

The benefits of Ello PARTNER-CREDITS.

The benefits

The main benefit to PARTNER-CREDITS is our reduced design rates. Other benefits include priority service and faster turn-around times on projects.

STEP
03

How Ello PARTNER-CREDITS work.

How to use them

PARTNER-CREDITS are primarily used for large projects with scheduled start dates. However, they can also be used for website edits, maintenance, printing and small design projects throughout the year.

Standard

DESIGN RATE

$

80

Per Hour

Bronze

CREDIT PACK

$

75

Design Rate Per Hour

20

Hours/Credits 1
$

100

In Savings 2

Level 1

Priority Service 3
$

1,500

Total Package Cost 4

1 Year

Credit Life

Silver

CREDIT PACK

$

70

Design Rate Per Hour

40

Hours/Credits 1
$

400

In Savings 2

Level 2

Priority Service 3
$

2,800

Total Package Cost 4

1 Year

Credit Life

90 Days

Credit Extension, One Available. $300 5

Gold

CREDIT PACK

$

65

Design Rate Per Hour

80

Hours/Credits 1
$

1,200

In Savings 2

Level 3

Priority Service 3
$

5,200

Total Package Cost 4

1 Year

Credit Life

90 Days

Credit Extension, Two Available. $600 ea. 5

Platinum

CREDIT PACK

$

60

Design Rate Per Hour

160

Hours/Credits 1
$

3,200

In Savings 2

Level 4

Priority Service 3
$

9,600

Total Package Cost 4

1 Year

Credit Life

90 Days

Credit Extension, Two Available. $900 ea. 5
1 Hours/Credits: Are an approximation only as taxes haven’t been included. 2 Savings: Are based on our standard hourly rate of $80. 3 Priority Service: Your partnership level determines your priority service, with level 4 receiving priority service over level 3. Priority Service doesn’t supersede active or previously scheduled projects. 4 Total Package Cost: No taxes are added to your initial credit pack purchase. When a project invoice is created any taxes required are included then. 5 Credit Extensions: Credits cannot be extended if they have already expired. Your existing credits cannot be used to pay for a credit pack extension.

STEP
04

PARTNER-CREDITS - Terms

The nitty gritty

PARTNER-CREDIT packs are valid for one year and then any unused credits expire. However, before they expire some packs can be extended for 90 days for an additional fee. Credit packs and extensions are only activated, and their credit life begins when your project accumulates charges. This means you can purchase your credits in advance and plan your project without worrying about losing any time. However, credit packs and extension credits will expire if not activated within the first year from the date of purchase. Our reduced design rates can only be applied to design charges incurred during an active credit pack or credit extension. For all else, our standard hourly rate applies.

Quick answers to FAQ’s.

Honestly, there’s no catch! The larger your project, the more money you save! It’s as simple as that.

They don’t auto-renew – just buy more when you need them.

Credits can be shared within an organization* and its departments but not with other businesses.

* Credit packs are assigned to one organization, and its name and address will appear on all project invoices.

Credits cannot be extended if they have already expired. But if you find you have some credits remaining near the end of their credit life and before they expire, some packs have the option to extend the remaining credits for another 90 days for an additional fee. These newly extended credits are only activated, and their 90-day credit life begins when we first start working on your project again. This means you can take your time and plan out your project without worrying about losing any of the 90-day credit life. However, credit extensions do expire if not activated within the first year from their date of purchase. With the Gold and Platinum credit packs, you have the option to extend your credits twice if required.

No.

We have a 30-day refund policy from the date of purchase*. Our 30-day refund policy only applies if your credits haven’t been activated. Once activated, refunds are no longer available.

* A $40 refund administration fee applies. If your project has a booked start date, an additional $80 booking fee applies. A $200 loss of revenue fee may apply in some cases. Transaction fees may apply.

Yes, but any existing design charges are invoiced at our standard hourly rate. Only design charges incurred after your credit pack date of purchase will use our reduced credit pack design rate.

BENEFITS

Working with us

Apart from crafting meaningful brands and digital experiences, below are two more reasons to partner with Ello.

BC, AB, QC, ON, MB, NS, NB, PE, NL and SK can receive FREE print design with Ello FLIP-SIDE

FLIP-SIDE

Free print design

Ello will design your business card, brochure and other printed items for free. Catch Ello on the FLIP-SIDE!

Ello supports local communities in BC, AB, QC, ON, MB, NS, NB, PE, NL and SK by donating 10% of our profits to our partners charity of choice with Ello HIGH-FIVE

HIGH-FIVE

Supporting your local community

Ello donates 10% of our profits to your favourite charity. Donate to your local hospital, food bank or any charity you choose. Together we can support and grow your community. HIGH-FIVE to that!

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